Privacy Policy
Purezza · Last updated October 2026
Introduction
This Privacy Policy explains how Purezza (purezza.com.pk) collects, uses and protects your personal information when you visit our website or place an order. By using our website, you agree to this policy.
Information We Collect
- Order details: your name, phone number, email address, delivery address and city, so we can process and deliver your order.
- Payment details: we offer Cash on Delivery and Bank Transfer. We do not collect or store card details on our website.
- Messages: anything you send us through WhatsApp, phone, email or our contact form.
- Usage data: pages visited, device and browser type, and similar technical information collected through cookies.
How We Use Your Information
- To confirm, process and deliver your orders
- To contact you about your order by phone, SMS, WhatsApp or email
- To respond to your questions and complaints
- To improve our website, products and service
- To show relevant ads and measure how well they work
We never sell your personal information. We share it only with trusted partners who help us run our business, such as courier companies for delivery.
Cookies, Meta Pixel and Analytics
Our website uses cookies to keep your cart working and to remember your preferences. We also use the Meta (Facebook/Instagram) Pixel and may use analytics tools such as Google Analytics. These tools collect information about your visit (for example, products viewed, items added to cart and purchases) so we can measure our ads and show you relevant ads on Facebook and Instagram. Meta and Google handle this data under their own privacy policies.
You can block or delete cookies in your browser settings, and you can manage ad preferences in your Facebook and Instagram account settings. Some parts of the website may not work properly without cookies.
Data Security and Retention
We take reasonable steps to protect your information. Our website uses a secure (SSL) connection. We keep order information only as long as needed for orders, customer service, and legal or accounting purposes.
Your Rights and Data Requests
You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To make a request, contact us using the details below. We will respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
Contact Us
Phone: +92 301 8005925 | +92 329 8843804
WhatsApp: +92 329 8843804
Email: admin@purezza.com.pk